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TRAVEL CONSULTANT (B2C)

We are seeking a motivated and experienced Travel Consultant specializing in Business-to-Consumer (B2C) sales to join our team. The successful candidate will be responsible for providing exceptional customer service and personalized travel advice to individual clients. If you have a passion for travel, excellent sales skills, and a proven track record in B2C travel sales, we invite you to apply.

Key Responsibilities

  • Assist individual clients in planning and booking travel arrangements, including flights, accommodations, tours, transportation, and other travel services.
  • Provide expert advice on travel destinations, activities, and cultural experiences based on clients’ preferences, interests, and budget.
  • Utilize sales techniques and persuasive communication to upsell additional services and amenities to enhance clients’ travel experiences.
  • Respond promptly to client inquiries via phone, email, and in-person consultations, providing accurate information and addressing any concerns or issues.
  • Maintain client relationships through regular follow-up, providing updates on travel options, promotions, and special offers.
  • Coordinate with airlines, hotels, tour operators, and other travel suppliers to secure bookings and negotiate favorable terms for clients.
  • Stay updated on industry trends, travel regulations, and new destinations to provide up-to-date information and recommendations to clients.
  • Meet or exceed sales targets and revenue goals set by the company.

Qualifications

  • Proven experience as a Travel Consultant or in a similar role within the B2C travel industry, with a strong background in sales and customer service.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.
  • Knowledge of popular travel destinations, attractions, and activities, as well as travel regulations and requirements.
  • Familiarity with reservation systems, travel booking platforms, and online travel agencies.
  • Ability to work well under pressure and in a fast-paced environment.
  • Attention to detail, organizational skills, and ability to multitask effectively.

Join Us on the Journey

We are always looking for the best talent to be part of our team. Do you love traveling and think you’ve got what it takes to help us achieve success? We want to hear from you. Please send your CV to Go Kite Travel & Tours (hr@kite.travel) and let us know why you’re a perfect match for Go Kite.