Refund Policy

Standard Ammendemend and Refund Policy- Go Kite Tours

Your online/Offline purchase with Go Kite Tours does not automatically guarantee a reservation. Your purchase will be confirmed via email (or maybe by whats app) within 24 hrs of the purchase (In case of activities and day tours the tickets and tours confirmation will be sent to your email id or what’s app within few hours for such cases if the date of the tour and the purchase is on the same day). If the purchase cannot be confirmed by us due to non-availability we will fully refund without any additional charges. We request every one of our customers to read the cancellation policy and advise them to purchase travel insurance.

What can be refunded?

What CANNOT be Refunded:

Our Cancellation Policy

The Cancellation Policies listed below are applicable for all the tours packages, activities and tickets. Unless the tours/tickets/packages booked has a special or different cancellation policy. If any changes in the cancellation policy the same will be added to each tour/package/activities itinerary page. Please note that we will always adhere to individual tour policies when applicable.

Cancellation Made Within          
  • Any type of tourist visas (including UAE Tourist Visas) are non refundable
  • 6 days prior to departure- Non-refundable
  • 7-15 Days Prior to Departure Date- 50% of the total purchase amount can be refunded
  • 16-24 Days Prior to Departure Date- 75% of the total purchase amount can be refunded
  • 25 or More Days Prior to Departure Date-100% of the total purchase amount can be refunded
Key points:
How to cancel the Tours/Activities/Packages Booked?
  • Any cancellations or amendments should be communicated via email.
Contact Email:
  •   For Day Tours and Activities and Inbound UAE Packages: activities@kite.travel
  •   For Outbound Packages: Holidays@kite.travel
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